Pathé orders coffee supplies faster via Conneqt OCI integration

Pathé cinemas can now independently, quickly, and accurately order their coffee supplies thanks to a seamless OCI Punchout integration between Coffeefresh and their procurement system Visma Spendcloud. In collaboration with Epartment E-commerce and Conneqt, a smart link has been established that not only secured the tender from Coffeefresh but also greatly improved the ordering options for Pathé.

The challenge: meeting tender requirements and process optimization

Coffeefresh wanted to become a preferred supplier for Pathé cinemas. An important requirement from Pathé was that their employees could independently order via their own procurement system (Visma Spendcloud) at each location. It was crucial that each location could only see its specific range, tailored to the coffee machines present. Orders had to be placed faster, more accurately, and without the involvement of emails or phone calls.

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The solution: customized OCI Punchout and order processing

Conneqt realized an advanced OCI Punchout Level 2 connection, expanded with specific custom functionalities for Pathé. In addition to the standard ordering process, extra procurement data was provided to Visma Spendcloud, tailored to Pathé's needs. Epartment E-commerce supported this by technically preparing the Coffeefresh Magento webshop for the installation of the necessary extension modules. Furthermore, within the Conneqt platform, the order-XML file delivered by Spendcloud via FTP is automatically processed towards Coffeefresh's custom ERP system Binatic.

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The impact: higher customer satisfaction and won tender

Thanks to the solution, employees from all Pathé locations can now quickly and independently place orders, with a completely accurate and location-specific assortment. Coffeefresh only receives fully correct orders, which can be processed directly and are often delivered the next day. This resulted in a much faster turnaround time, higher customer satisfaction at Pathé, and successfully winning the tender for Coffeefresh.