OCS recreation digitizes wholesale with smart integrations
OCS recreation, wholesale in caravan and camper parts, was ready for the next step. Outdated systems slowed their growth and were not equipped to handle the seasonal peaks in the industry. Thanks to Conneqt, the company now has a powerful, real-time integrated platform that allows them to operate more accurately, quickly, and customer-oriented.
Challenge: outdated systems and seasonal pressure
As a seasonal wholesaler, up-to-date stock and price information is crucial for OCS recreation. Yet, their old webshop relied on manual updates, causing customer service to receive daily inquiries about inconsistent prices and out-of-stock products. Entering new products was cumbersome, and rounding differences in orders were a daily occurrence. This inefficiency hindered further growth and customer satisfaction.
Solution: real-time integration between all core systems
In collaboration with Epartment, responsible for the e-commerce platform, Conneqt realized a future-proof integration between Microsoft Navision (ERP), Magento Open Source (e-commerce), Akeneo Community Edition (PIM), and a separate inventory application.
All systems are now synchronized every minute via the Conneqt integration platform. This means: always up-to-date stock levels, consistent product data, and accurate prices—both internally and towards customers. Thanks to these smart data flows, errors are a thing of the past and processes are streamlined.
Read more about our Magento integrations, ERP connections or PIM connections.
Impact: working more efficiently and higher customer satisfaction
OCS recreation now has more control and overview of their entire e-commerce chain. Because systems automatically communicate with each other, less manual work is needed, there is less chance of errors, and more time for improving product information. The result? Faster processes, better communication towards customers, and a webshop that is ready for further growth—even during peak periods.
“Everything is now current and reliable. This makes it much easier for us and our customers. We are ready for the next step.”
— Remco Hendrikx - Director OCS recreation
